CrankyApe.com

forms
Authorization to release form

faq's
Registering to Bid on CrankyApe.com
In order to purchase an item on CrankyApe.com, you must be over the age of 18 and a Registered Member. Prior to registering, we encourage you to read our Terms and Conditions , as well as our Frequently Asked Questions (FAQ) page.

To register as a member, simply click on the Registration link at the top of our Homepage or go to www.crankyape.com/member/registration.aspx and follow the online instructions. You will need to develop your unique alpha-numeric Screen Name and Password (please use only numbers and letters, no spaces or symbols).

Licensed Dealers are required to provide additional information. If you are not a dealer, simply leave the dealer name and dealer number fields blank.

In order to become a Registered Member of CrankyApe.com, a $35 yearly fee is required via credit card payment. This fee is renewable every 12 months and you will be prompted to renew once that time period expires. CrankyApe does not automatically charge the credit card when renewal is needed.

Please note: The name entered when you register on CrankyApe will be the name that appears on all bill of sale/title/original documents. Also, the email address, mailing address, and phone number(s) are used for correspondence between CrankyApe.com and the registered member. It is the member's responsibility to ensure their information is accurate and current at all times.

The Screen Name You Typed Could Not Be Verified
You have typed either your screen name or password wrong or have not registered online (See FAQ "Registering to Bid on CrankyApe.com"). Your screen name & password must be entered exactly as you registered.
Why Am I Not Receiving CrankyApe.com Emails?
Some email providers filter messages based on content, subject line, or the sender's address and may put our email into a bulk or junk mail folder. This may also be the case if you are using a work email where your company has put additional, more restrictive spam filters in place. Please make sure @crankyape.com is on your "approved sender" list or "whitelist" and/or in your "address book." Occasionally mail controls will block your email completely without your knowledge or any kind of access to them. We often do not receive notice of such a block and the only solution to this problem is to let your ISP or company know you want to receive emails from us.

Spam Blockers/Filters and Email Software
If you have recently installed new email software or a new program to help defeat spam/viruses, make sure you check the settings. The "defaults" set by the developer are often more restrictive than you would want, so you will need to adjust them accordingly. Please see the suggestions below to help get you started. This is not a complete list by any means, but just a way to point you in the right direction. If you feel you didn't get an email from us that you should have, please call us immediately.

YAHOO USERS:
Please check your "Spam" folder. If you find our email there, select the confirmation message and click "Not Spam." This will help future messages to get through.

GMAIL USERS:
Please check your "Spam" folder. If you find our email there, select the confirmation message and click "Not Spam." This will help future messages to get through.

HOTMAIL USERS:
Please check your "Junk email" folder. If you find our email there, select the confirmation message and click "Not Junk." This will help future messages to get through. To avoid accidentally filtering our future messages:

1. Click Options (next to the Help link)
2. Click More Options
3. Click Safe and Blocked Senders
4. Click Safe Senders
5. Enter this domain: @crankyape.com
6. Click Add To List

OUTLOOK USERS:
1. Select Junk Email Options. (different versions put this in different places so you will have to hunt around for it or check the Help section)
2. Select Safe Senders, then Add.
3. Type @crankyape.com and click OK.
4. Click OK.

AOL USERS:
Please check your "Spam" folder. If you find our email there, select the confirmation message and click "This is Not Spam." This will help future messages to get through. To avoid accidentally filtering our future messages:
1. Click Mail in the toolbar at the top of your AOL window
2. Select Block Unwanted Mail
3. Click Custom Sender List
4. Select Allow Only the Senders and Domains Listed Below
5. Enter this domain @crankyape.com
6. Click Save
Reserve Information
A Reserve is the minimum amount required to purchase a unit as determined by the seller . The status of each unit's Reserve is listed just below the current bid price. If a unit has a Reserve, it will automatically switch from RESERVE NOT MET to RESERVE MET once it receives any bid that is equal to or greater than the Reserve amount. Once a Reserve has been met on a unit, the highest bid will win the auction and the high bidder is responsible for purchasing the unit.

Many of the units sold through CrankyApe.com have Reserves that are set by the selling company. Unfortunately we can not disclose any Reserve prices. When a Reserve is not met, the high bidder will have a brief period of time to purchase a unit if it has a Buy It Now/Waiver Reserve. If the high bidder does not purchase the unit within that time period, it may show up on the Buy It Now page for all registered members to purchase. The seller retains the right to lower the Reserve at any time.

If a unit is not purchased through a Buy It Now/Waiver Reserve, we will consider other offers that are submitted. The top bid will be presented to the seller and the seller has the option accept or reject that bid. The seller retains the right to cancel the sale if no agreement is made in the event a unit does not meet the reserve.

Payments
You have three (3) business days to pay for your unit. Payments received after three (3) business days will be subject to a 5% per day late fee. Payment must only be submitted to our Corporate Headquarters at:

CrankyApe. com
1101 Spiral Blvd
Hastings, MN 55033

CrankyApe.com's preferred method of payment is via Wire Transfer. Wire instructions are available through this link, through a link on your confirmation email that is sent at the close of the auction, or on the FAQ page (see the FAQ titled: How Do I Wire Money To Pay For The Unit I Just Purchased?).

CrankyApe.com also accepts cash and Visa/Mastercard (4% fee) at our Minnesota location only. Payments can not be made at any other CrankyApe location.

Wires typically take 24 to 48 hours to process and are not instantaneous transactions.

Wires originating from outside the United States have an additional $25 fee. The $25 fee is in addition to any fees your bank may charge you to process the wire.

We do not accept personal checks or business checks as methods of payment.

CrankyApe.com is also an Approved Auction for Automotive Finance Corporation (AFC). We will accept payments on your behalf from AFC drawn against the credit account you have established with this lender.
Unit pick up information
You have 14 days from the auction end date to pick up the unit(s) purchased. Each day past the 14th day is subject to a $25 per day storage fee per unit. If you are planning to store the unit(s) with us for an extended period, arrangements must be made prior to the expiration of your 14 days of free storage. Warehouse contact information can be found under Locations on the CrankyApe.com website.

You may have someone else pick up your unit but the original buyer must fill out and fax a copy of the Authorization of Release form to CrankyApe.com Headquarters at 651-731-7508. This form can be found as a link at the top of the FAQ’s page. We can also accept an email confirmation from the owner of the unit. Please provide any shipping companies you may use with the unit and buyer information prior to pick up!

CrankyApe.com will provide limited assistance for customers picking up their units. CrankyApe.com will not under any circumstance compromise the safety of our staff or our customers to load a unit. We expect that all customers and transporters come prepared to load their units with limited assistance from CrankyApe.com. We do not provide tie down straps for any units. Unless otherwise stated in a unit's specific listing, CrankyApe.com is not able to crate/pallet units for shipping. CrankyApe.com does not drain fluids such as oil and gas for shipping purposes.

In-transit permits that serve as a temporary tag or license plate while bringing your unit home are available at each location.

Permits will not be issued for any salvage units from any of our locations according to state requirements. Buyers should plan accordingly and will assume all risks when removing their salvage units from Cranky Ape property.
Placing bids/making offers on Crankyape.com
All bids/offers placed are final. Please make sure you are very serious with your bids/offers, as any units not paid for will be subject to default fees.

All items must go through the online auction process.

All items are sold AS IS with no warranties expressed or implied.

Once you find an item you are interested in, it is easy to place a bid:

  • Register to be a Crankyape.com member. Please see the FAQ titled Registering to Bid on CrankyApe.com for questions. Please make sure all contact information entered is accurate so we are able to contact you regarding payment and title work!

  • Read the Terms and Conditions and frequently asked questions on our site.

  • Carefully look over the item listing. Read the description of each item thoroughly, and view all of the photos. We encourage all of our buyers to view units in person prior to bidding. Please research your state and country regulations, titling laws, and vehicle history reports regarding each unit prior to bidding.

  • Enter your Screen Name and Password in the space provided. The amount to outbid the current bidder will be already entered in the bid amount. This is a manual bid that will be submitted.

  • Initial that you have read and agree to all of the Terms and Conditions.

  • If you’d like to place an absent bid at the same time so the system will bid up to your maximum amount, check the indicated box and enter your maximum bid in the box on the page. See the FAQ titled Absent Bidding for further details on this process.

  • Click the Submit Bid button. Remember, each bid you place enters you into a binding contract. All bids are active until the auction ends. If you win a listing, you are obligated to complete the transaction if the reserve is met.

  • When submitting each bid/offer, you must agree to the following: We describe all units based on a visual inspection only. We make a good faith effort to accurately describe each item, however there may be hidden damage, or we may unintentionally miss damage that may appear obvious to the buyer. If you agree to our terms and conditions and are aware that ALL ITEMS ARE SOLD AS IS despite what is written or not written in the description click OK. If you click Cancel, the bid will not be submitted.

  • A new page will now display and will notify you if your bid was accepted, outbid, or if there was a problem with your registration. If the bid was accepted then press the Return to Item button. This will bring you back to the original bid page.

  • If you are the high bidder at the end of the auction, you'll receive an email indicating the next steps that you need to take, depending on if the reserve was met or not.

Defaulting penalties
Defaulting on a unit means that you were a high bidder on a unit, the reserve was met, and you do not to pay for it within the allotted time frame. It is also considered a default if you indicate at any time that you will not be paying for the unit. There are penalties for defaulting on a unit, including being charged for the cost of the unit, or $1,500.00, whichever is less. This charge is a penalty, and is NOT considered payment for the unit. The defaulting party will also lose all bidding privileges with CrankyApe.com. Once you have defaulted, you cannot regain those privileges.
International Buyers
As an international buyer, you need to take the extra step of finding out prior to bidding if the unit you are buying is admissible into your country. Please research this online or contact your border crossing for details.

Visible vin numbers and/or compliance labels may be important when importing your vehicle. Please view all photos, and let us know if you do not see what you are looking for. Please research the requirements you need prior to bidding.

Canadian Resources:
Most borders require you to have copies of the bill of sale and title faxed to the border 72 hours before you are going to cross with the unit. You also must have the original paperwork to proceed across the border with the unit purchased.

All original paperwork is at the Minnesota location. Unless otherwise specified by the buyer, all original paperwork for buyers located outside the US will be sent via UPS to the warehouse that the unit is located in within 3-5 business days after payment is received at no cost to the buyer.

You may also be subject to state sales tax, depending on the unit you are purchasing and its location. Sales tax WILL be applied to specific units, depending on the laws of the state the unit is located at. Please do not assume that all items to be exported will be exempt from state sales tax.

Original paperwork
All original paperwork is at CrankyApe.com Headquarters in Hastings, Minnesota.

Unless we are required to transfer the title work on your behalf (please see the Titling FAQ), all original paperwork for buyers US residents will be sent via regular mail to the address associated with their account. All international residents with have original paperwork sent via UPS to the warehouse that the unit is located in within 3-5 business days after payment is received, at no cost to the buyer. Any requested expedited shipping is at the cost of the buyer.
Sell Your Vehicles - Consignments with CrankyApe.com
Sell your vehicles through CrankyApe.com! The easiest way to get started and view the terms and conditions is to visit our on-line consignment form. Click here to visit that page.

Items that may be consigned are power equipment (boat, atv, snowmobile, personal watercraft, golf cart, mowers, tractors, RV, vehicles etc.) Rates will vary on miscellaneous items.

What are the benefits to selling through CrankyApe.com?

Exposure: Our website is on one of the most heavily traveled auction sites in the US. We receive a high volume of Internet and walk-in traffic every day ensuring that your item gets seen. In addition, we have some of the most aggressive advertising on the internet through major search engines and targeted high-traffic sites, providing global exposure for your item.

Quick Sales: Consignment items at CrankyApe.com are professionally presented and aggressively marketed to sell quickly and for the best retail value to thousands of prospective buyers worldwide.

Negotiate: Everybody wants to get the best deal possible and if you aren't able to negotiate a price that is reasonable for you both, you may give up more money than you anticipated or potentially not make the sale. Our online auction system insures that the maximum number of interested buyers will be able to make secured offers on your item in a competitive pricing environment.

Safe Inspections: Buyers on CrankyApe.com are encouraged to come inspect your vehicle at the safety of one of our facilities. Both you the seller and the potential buyer can feel safe knowing that your item is not at a private residence.

Legal Paperwork: After closing the sale, we handle the DMV and all other paperwork properly. As a private seller, you may not know how to release yourself from liability. If not done correctly, and the buyer feels the car was not represented accurately, they may have legal claim to a refund! Or what if the buyer gets in an accident during the time of transaction? If you haven't processed the paperwork properly you can be held responsible for the buyer's negligence. We take car of all necessary paperwork, releasing you from all liability immediately upon sale and get your money to you in the fastest possible fashion.

Minimize Risk: You will have to advertise your vehicle and make appointments with potential buyers. Advertising can be expensive and there is no guarantee the customer will show up. Even if they do, you have no way of pre-screening potential buyers and you are forced to invite total strangers to your home. This is a potential safety risk for you and your family. We advertise your vehicle, have it accessible for viewing and deal with all potential customers.

Protect Yourself from Scams: The risks to you as a seller have never been higher and some sellers find themselves being stuck with bad checks, counterfeit cashier's checks, or even having their vehicle stolen! If you don't protect yourself properly, you could end up with nothing. By using CrankyApe.com you will eliminate all of these risks.

It's Hassle Free: Consigning your vehicle with CrankyApe.com will give you peace of mind. You won't have to deal with annoying late-night phone calls or waste your time showing your vehicle to browsers, not buyers. You won't have to worry about going on test drives or keeping your vehicle detailed for demonstration. Most of all, you won't have to worry about processing all of the necessary paperwork to complete the sale.

If you would like more information on consignments through CrankyApe.com please contact the Sales department or call us at 651-291-2390 to review the CrankyApe.com Consignment contract.

Shipping
CrankyApe.com does not ship any units. All customers are responsible for the shipping of their purchased units, paperwork, and accessories (if applicable). A list of 3rd party shipping vendors that have been used by other customers is located on the left side of our home page, under Shipping.

Uship is another resource that is available to people to get quotes for their shipping needs. Go to www.uship.com for more information.

All shipping resources are 3rd party vendors, and have no affiliation with CrankyApe.com.

Unless otherwise stated in a unit's specific listing, CrankyApe.com is not able to crate/pallet units for shipping. CrankyApe.com does not drain fluids such as oil and gas for shipping purposes.

If a small item is purchased and can be shipped through regular standard means (US mail, UPS, FedEX, etc.) by CrankyApe.com then a $10 handling fee per unit may be applied, plus the cost of the shipment.
Dealer requirements
Please supply us with a copy of your dealer’s license. When you register, please enter your dealership name in the area provided on the registration page. We use the name you register with to generate the Bill of Sale, and on the title.
How we compute your total
All unit pricing will include the bid amount, the transaction fee and any applicable taxes, documentation fees and title/registration transfer fees.

The documentation fee is based on the unit category type, and can vary from $0 to $75. This covers the cost of permits and inspections obtained prior to the auction, and shipping/handling of paperwork (not including expedited shipping) associated with the unit.

RV's/campers and watercraft will have a documentation fee of $75.
Motorcycles, automobiles and trailers will have a documentation fee of $50.
ATV's and snowmobiles will have a documentation fee of $25.
Lawn/garden and miscellaneous items will not have a documentation fee.

Residents of AZ, GA and TX will be charged additional documentation fees due to special processing in these states.

The Transaction Fee, otherwise known as the "Buyers Fee" will be applied based on the total bid amount using the fee schedule outlined below.

Transaction Fee Schedule *
Bid Amount
Buyer Fee Rate
Minimum/Maximum Fee
Less than $10,000
10.0%
$195 Minimum/$700 Maximum
$10,000 to $29,999
7.0%
$1,050 Maximum
$30,000 or greater
3.5%
$2,000 Maximum
* Table applies to all auctions except those listed in the Miscellaneous Category (see table below)

Transaction Fee Schedule For Miscellaneous Category
Bid Amount Buyer Fee Rate Minimum/Maximum Fee
Less than $2,000
15.0%
No Minimum/$200 Maximum
$2,000 to $9,999
10.0%
$700 Maximum
$10,000 to $29,999
7.0%
$1,050 Maximum
$30,000 or greater
3.5%
$2,000 Maximum

There may be circumstances in which the transaction fee does not follow the fee schedule listed above. In this instance, the transaction fee amount will be listed in the link to the transaction fee schedule online.

CrankyApe.com may be required to charge sales tax and transfer titles and/or registration of units depending on the state that the unit is located.

Please visit the FAQ section titled Sales Tax and Transfer Fees for more specific information about your location.

A copy of your bill of sale may be available to be viewed online. Click "View My Bill" under the "Resources" section of our menu and enter the unit #, username and password and the bill of sale will be shown on the page. If your bill of sale is not yet available, a message will be shown indicating that information. Those bills of sale not able to be shown online will be emailed within 24 hours.
Retrieving your password and/or your screen name
At the top of our home page, click on the Password Request link and the system will email your password to the email address you registered with. If you do not remember your screen name, please call or email us with your First and Last name and we can look it up for you.
Previewing units prior to bidding
We encourage all buyers to view units before bidding, as all units are sold AS IS! Our locations hold regular business hours. Please see our Locations page on the left for more details.
All units are sold AS IS
All items are sold AS IS with no warranties expressed or implied.

We make a good faith effort to describe items as accurately as possible; however, MRC is not responsible for information provided in error. You agree to this policy when you place your bids on Crankyape.com. We encourage all buyers to view units prior to bidding, as well as run a Carfax report on the VIN # provided PRIOR to bidding. Please be sure to read the description of each unit thoroughly, as well as view ALL of the photos prior to bidding!

When submitting each bid, you must agree to the following: We describe all units based on a visual inspection only. We make a good faith effort to accurately describe each item, however there may be hidden damage, or we may unintentionally miss damage that may appear obvious to the buyer. By clicking OK, you agree to our terms and conditions and are aware that ALL ITEMS ARE SOLD AS IS despite what is written or not written in the description.

Many times units may sit for extended periods of time, causing batteries to die or become unusable. CrankyApe.com is not responsible for replacing batteries on any units. Inspect vehicles closely for year, make, and condition before bidding. CrankyApe.com does not guarantee vehicles; rather the buyer is responsible to verify condition & mileage. The year, make, model and/or odometer readings posted are not guaranteed.

The written descriptions and estimated repairs are provided as a courtesy. The bidder is required to view all photos and agrees that not every issue will be posted on the auction. The photos serve as additional documentation as to the overall condition. This is an auction and all units are sold "as is." It is the bidder's responsibility to inspect or have the units inspected by a third party prior to bidding. If you are not sure or have concerns about bidding sight unseen, please do not bid.
Absent Bidding
To place an absent bid you must place one manual bid on the unit so the system recognizes you as a bidder on this unit. At the same time the manual bid is placed (which should be pre-filled in with the amount necessary to outbid the current bidder), check the absent bidding box and enter the maximum amount that you are willing to pay for this unit.

This is not your bid price. Simply the maximum amount you are willing to pay for this unit. This will automatically increase your bid by the minimum bid increment anytime anyone outbids you, until either the auction closes or your ceiling has been hit. The system will also increase your bid up to the reserve amount if the absent bid placed is greater the reserve amount.

The presence of and the amount of absent bids are kept strictly confidential.

  • Example: You are the high bidder at $2,150.00 with a $2,202.00 absent bid and the minimum bid increment is $50.00. The minimum bid someone would have to place to outbid you would be $2,203.00. This would me more than the minimum bid increment and greater than your high bid.

  • If an absent bid is placed for an amount that is above a unit’s reserve price, the absent bid will jump up to fulfill that unit’s reserve. It will not go up again until it is needed to outbid someone else.

  • If a manual bid is placed that is the exact same amount as the highest absent bid placed, the bid that was placed first will win the unit. For example: An absent bid is placed at $30,000 for a unit. On that same unit, a manual bid is placed at $30,000. The bid placed first will win the unit.
Auction close times
All of our auctions close between 11:00am CST and 3:00pm CST. The specific close time of each unit will be listed in each unit's bid information. The unit's auction will close as soon after the specified end time as the bid system has been idle for 5 minutes. Every time a bid is placed, that 5 minute time clock starts again. This is to prevent someone from placing a bid at 11:59am so that no one else has the opportunity to outbid them. If you are interested in a particular unit, we want to give you the opportunity to keep bidding on it!

  • For example: If a bid time on a unit states it closes at noon, and no one has bid on a particular unit since 11:45am, this unit will close promptly at noon. If someone places a bid at 11:58 am, this bid will close at 12:03pm. If someone then places another bid at 12:02, that bid will not close until 12:07pm and so on, until all bidding has stopped for 5 minutes (and it is after 12:00pm).

  • In order to improve web page performance, auction close times are now staggered. Auctions now close sometime between 11:00 a.m. and 3:00 p.m. (CST). Please take note of the close time of the unit(s) you are bidding on, as it may no longer be 12:00 p.m.!
Auctions extended due to bankruptcy
Occasionally the previous owner of a repossessed unit will file bankruptcy. If this falls during a period when the unit is already on auction through CrankyApe.com, we will extend and eventually remove the unit from auction. The unit will be rerun at a later date when CrankyApe.com is legally able to. No high bidders will be held to their bids when a unit is put on hold.
Title year vs. year established by the RV manufacturer
Occasionally the year on the title will be different from the year established by the RV manufacturer. Why?

This is a very common question within the RV industry and not just specific to a particular manufacturer. The chassis of a motorized product is purchased from a chassis manufacturer (Ford, Chevy, Workhorse, Freightliner, Spartan, etc.) as an "Incomplete Vehicle" (with an established chassis serial number). When a manufacturer completes the vehicle, a model year is assigned, along with the manufacturer’s serial number to the coach portion. The RV industry and chassis manufacturer model years change at different times. For example, an RV manufacturer may introduce the 2007 model year unit in June of 2006, but the chassis manufacturer does not introduce the 2007 chassis until September of 2006.

Because the manufacturer "Completes the Vehicle" and assigns the model year, the value of any unit is determined by the model year of the coach, not necessarily the chassis, even if the chassis is listed on the title. It is a very common practice in the RV industry for units to be titled by the chassis. The chassis may also be 1-2 years older than the actual coach.
Unit warranties
All units are sold As Is with no warranties expressed or implied.

Occasionally the previous owner of a vehicle will have purchased a warranty. In the event that this unit would be repossessed, the warranty will often times be cancelled and be paid back to the lender in an effort to repay the amount owed on a unit. If further research is conducted by the CrankyApe bidder to discover there is a warranty, please be advised that this may be cancelled by the lender at a later time.

Other manufacturer warranties that may be applicable will need to be researched by the bidder to determine whether it would still be in effect when purchasing units through CrankyApe.com.
Titling
CrankyApe.com is required to process the title and/or registration for units located in the same states as our locations, that are purchased by residents located in the same state. Additional forms may be needed to process title work. Title processing may take 4-8 weeks from the time the paperwork is received by CrankyApe.com. Depending on the state, plates may come in a shorter time frame.

  • Minnesota residents: Title work will only be processed by CrankyApe.com if the unit is located at our Minnesota warehouse. In order to process the title and/or registration, additional forms are required to be completed and sent back to CrankyApe.com’s corporate office. Transfer fees and state sales tax will apply, as well as a documentation fee. Additional registration fees may apply, based on the state laws of the buyer residence.

  • Georgia residents: Title work will only be processed by CrankyApe.com if the unit is located at our Georgia warehouse. In order to process the title and/or registration, additional forms are required to be completed and sent back to CrankyApe.com’s corporate office. Transfer fees and state sales tax will apply, as well as a documentation fee. Additional registration fees may apply, based on the state laws of the buyer residence.

  • Arizona residents: Title work will only be processed by CrankyApe.com if the unit is located at our Arizona warehouse. In order to process the title and/or registration, additional forms are required to be completed and sent back to CrankyApes corporate office. Transfer fees and State/county sales tax will apply, as well as a documentation fee. Additional registration fees may apply based on the state laws of the buyer residence

  • Indiana residents: Title work will be given to you to take to your local DMV for title and/or registration, however additional forms are required to be completed by CrankyApe.com. In order to process the title/registration, additional forms are required to be completed and sent back to CrankyApe.com’s corporate office. State sales tax will apply to all units.

  • Texas residents: Title work will only be processed by CrankyApe.com if the unit is located at our Texas warehouse. In order to process the title and/or registration, additional forms are required to be completed and sent back to CrankyApe.com’s corporate office. Transfer fees and state sales tax will apply, as well as a documentation fee. Transfer fees to be applied may not be available at the time of auction close, but will be available within 24 hours of that time. Additional registration fees may apply, based on the state laws of the buyer residence.

All other US residents: The original documents will be sent to the address on the buyer's bill of sale via regular mail within 3-5 business days once payment is received. It will be the buyer's responsibility to transfer the unit into their name through their local DMV or title/registration agency. Please make sure your address is current.

In-transit permits that will serve as a license plate while bringing your unit home are available at each location except Arizona. Customers purchasing units from the Arizona location can go to a local Arizona DMV to obtain an in-transit permit, or bring one from their local DMV at the time of pick up. Please note, Arizona DMV's are NOT open on Saturdays. Please let us know if you need assistance with obtaining a permit prior to pick up.

Permits may not be able to be issued for salvage units, depending on state location requirements.
Impound units sold on a bill of sale vs. a title
Impound units that are described as being sold on an official bill of sale do not have titles available. In order to obtain a title, the unit must be inspected to be deemed "roadworthy" at an official inspection site in Minnesota. The paperwork from this inspection should be turned in to a Minnesota DMV, which will then require a Minnesota address to register the unit, including fees and sales tax. A title will be received for the unit within 6-8 weeks of that submission.
Title Brands
A title "brand" provides important information about the condition of a vehicle. It is a permanent record that prints on a title issued for a vehicle sold. The insurance company selling the unit determines the estimate of repairs. Please check your state and/or country's registration regulations regarding these title brands prior to bidding on a unit.

No Title Brand = Estimate of repairs are between 0% and 30%.

Insurance Claim Paid Brand = Estimate of repairs are between 30% and 70%.

Salvage Brand = Estimate of repairs are between 70% and 100%.

Prior Salvage Brand = The vehicle previously had a Salvage Brand, but was inspected and processed to show it had a prior salvage.

Junk Brand = Estimate of repairs are over 100%. No title can be issued and the unit will be sold on a bill of sale.

Sales tax and transfer fees - Indiana location
Sales tax on all other purchases (excluding recreational vehicles and cargo trailers) from the CrankyApe.com – Indiana location:
ALL units located in the state of Indiana will be subject to 7% sales tax, including units to be internationally exported. A ST-108 form can be obtained as proof of sales tax paid.

Sales tax on recreational vehicles and cargo trailers from the CrankyApe.com - Indiana location:

Recreational vehicles and cargo trailers sold from the Indiana location will be exempt from the Indiana sales tax if the state where the recreational vehicle is going to be registered provides a similar exemption for an Indiana resident in that state, and the buyer completes a ST-137RV from and submits it to CrankyApe.com.

There are nine states plus Mexico and all other foreign countries that DO NOT provide an exemption for vehicles to be registered in Indiana. They include: Arizona, Hawaii, Mississippi, California, Massachusetts, North Carolina, Florida, Michigan, South Carolina.

For more information on Indiana sales tax as it applies to recreational vehicles and cargo trailers for out of state residents please see the Sales Tax Exemption for Recreational Vehicles and Cargo Trailers or the Sales Tax Comparison Chart.

Titling for Indiana residents: Title work will be given to you to take to your local DMV for title and/or registration, however additional forms are required to be completed by CrankyApe.com. In order to process the title/registration, additional forms are required to be completed and sent back to CrankyApe.com's corporate office.

Winterization of RV's and Boats
CrankyApe.com will “Freeze Protect” the units located at the Minnesota, Texas, Arizona and Indiana locations during cold season months. What does this mean?

Watercraft:
  • Inboard boat motors: The block is drained, and has anti-freeze cycled through it. The lower unit drain plug is cracked open to remove any excess water that could be in the oil.
  • Outboard motors: The motor tilted down to allow the unit to drain properly. The lower unit drain plug is also pulled and checked for water.
  • Jet boats and PWC that have a closed system: The block is drained and has anti-freeze cycled through it.
  • Jet boats and PWC that have an open system: The unit is tipped to drain excess water and ran to exhaust any remaining water.

RV’s:
Anti-freeze is flushed through all water lines, water fixtures, and drains. All outside drains are cracked open with the covers/plugs removed.

Units are not fully winterized per manufacturer specifications. Please inspect your unit before storing it for the remainder of the winter months. CrankyApe.com does not take responsibility for any damage caused to this unit once it leaves our facility. CrankyApe.com also cannot guarantee the condition of the unit prior to the arrival at our location. We suggest a licensed professional winterize all applicable units.
Loading units
CrankyApe.com will provide limited assistance for customers picking up their units. CrankyApe.com will not under any circumstance compromise the safety of our staff or our customers to load a unit. We expect that all customers and transporters come prepared to load their units with limited assistance from CrankyApe.com. Many locations do not have the capibilities to load units. Please contact the location for further information on assistance with your pick up. We do not provide tie down straps for any units.

Unless otherwise stated in a unit's specific listing, CrankyApe.com is not able to crate/pallet units for shipping. CrankyApe.com does not drain fluids such as oil and gas for shipping purposes.

If you have any questions on loading a specific unit, we ask that you please call the CrankyApe.com location the unit is located at prior to pickup. Please see our Locations page for contact information to all of our locations.
Charity Auctions
Charity Auction means that this unit was donated to a charitable organization, and is being sold on their behalf. Purchases of these units through CrankyApe.com are not considered charitable donations for tax purposes.
How do I wire money to pay for the unit I just purchased?
Please click on the following link to get instructions on how to wire your payments to CrankyApe.com: [Wire Instructions]
Items NOT tested on units
Items that may be listed in a description, but not tested for functionality include: appliances (inside and outside), accessories, awnings, furnaces, air conditioning, leveling jacks (manual), inverters, plumbing, power windows, radios, navigation systems, back up cameras, slide outs. Depending on the vehicle, some lights and gears, including four wheel drive may also not be tested. We do not test the sea worthiness of boats and or drivability of units. We do not test the fuel.

Many times units may sit for extended periods of time, causing batteries to die or become unusable. CrankyApe.com is not responsible for replacing batteries on any units.

Odor in a unit is a relative factor and may vary from person to person, and any notes on odor are done in “good faith”. If you are sensitive to odors we suggest you inspect the unit in person.
Shill Bidding is prohibited on CrankyApe.com
For CrankyApe.com to succeed, our customers must have faith in the integrity and fairness of our website. “Shill Bidding” damages the integrity and fairness of CrankyApe.com. For that reason, we have a policy prohibiting Shill Bidding:

A shill is person who helps another person or organization sell goods and/or services. The shill pretends to have no association with the seller/group and gives onlookers the impression that he or she is an enthusiastic customer. Shill Bidding is bidding that artificially increases an items price or apparent desirability, or bidding by individuals with a level of access to the sellers item information not available to the general Community. Shill Bidding is strictly prohibited on CrankyApe.com by all consignors.

All bids are representation of a genuine intention to execute purchase of the unit. Bidders will be held accountable for their bidding activity and SHOULD NOT bid on an item they do not intend to purchase. Bidding on units on behalf of other individuals is not permitted. The high bidder is financially responsible to remit funds for the unit under all circumstances.
Buy It Now Auctions
Buy It Now Auctions are for selected units in which we offer one last opportunity to "Buy It Now" for a limited time at a special price after the auctions close. A unit will only show up with the Buy It Now option if the Reserve/Waiver Reserve has not been met by the time that auction is over. The Buy It Now price for each item is set at the same amount as the Reserve/Waiver Reserve value. The first person to purchase the unit at that price immediately becomes the winner of that unit, regardless of any other previous bids.

There are two kinds of Buy It Now auctions. The regular Buy It Now and the Waiver Reserve Buy It Now. The details of each are listed below:
  • Buy It Now - This kind of auction is just like a regular auction with a Reserve value. If at the end of the auction the Reserve value is not met, the auction closes without a winner. But with Buy It Now, people get a second chance at buying the item outright at the Reserve value after the auction is over. If no one decides to exercise the Buy It Now option in the allotted time, then the unit will go unsold without a winner.
  • Waiver Reserve - As long as someone bids, this kind of auction will always have a winner! People bid on the unit just like they would on a normal unit with a Reserve. The difference is that at the end of the auction if the Waiver Reserve value is not met and no one decides to exercise the Buy It Now option in the allotted time, the high bidder will win the unit by default at the value of their high bid. In other words, you might not meet the Waiver Reserve, but you could still end up winning the unit for your bid amount.
If you are the High Bidder at the time one of these kinds of auctions close and the Reserve/Waiver Reserve values have not been met, you will have a brief period of time where you are the only person that can Buy It Now. You will receive an email immediately after the auction ends with a link that gives you exclusive access to that units Buy It Now page. If you choose not to exercise the option in your allotted time frame, then Buy It Now is opened up for everyone else to use. It pays to be the High Bidder at the end of an auction even if you didn't meet the Reserve/Waiver Reserve.
Best Offer
Submit to us a serious offer for the most you are willing to pay for this item and we may be able to negotiate a deal with the seller for a purchase price less than the listed Reserve/Waiver Reserve Buy It Now price. The seller will review your offer and any other offers on the table and decide if they want to accept one or not. The seller is not obligated in anyway to accept an offer and can choose to allow the item to go unsold. If the seller agrees to your offer this is a binding agreement between both parties just like a bid and you are obligated to pay for that item. Upon acceptance of an offer by the seller the listing for the unit will immediately close and no more bids, offers or Buy It Now options will be available.
Sales Tax and Transfer Fees

Sales tax and transfer fees are applied based on the state laws each unit is sold from. The unit type and buyer residence is taken into account when determining these fees.

DMV Titled Units (considered "on-road") vehicles may include: RV's, campers, motorcycles, automobiles and some trailers, depending on state regulations.

DNR or Nontitled Units (considered "off-road") vehicles may include: ATV's, watercraft, snowmobiles, tractors, miscellaneous equipment, and some trailers, depending on state regulations. These items are often considered taxable by the states, since they are not always governed by the department of motor vehicles.

UPDATE: Dealer Tax Requirements: Dealers will need to provide dealers license and Sales Tax exemption form when purchasing items that would otherwise be taxed. Other forms may need to be completed based on the state an item is purchased from.

A drivers license number is not an accepted form of tax exemption for Canadian bidders. See below under Minnesota sales for more information on how to obtain these numbers.

Canadian dealers: All Canadian business must obtain a Minnesota sales tax ID number, US state tax ID number or US FEIN number when purchasing out of Minnesota. This number is required on the exemption certificate (which can be obtained online). Please see the state of Minnesota: Minnesota Statute 297A.72. A Canadian business must provide a fully completed exemption certificate, MN Form ST3, when purchasing taxable items and must provide one of the following on the form in order to purchase exempt:


The Canada issued business number is not an acceptable number on the exemption certificate when purchasing taxable items exempt from Minnesota sales tax. The Canada issued number may be commonly referred to as a goods and services tax ID number (GST), provincial sales tax ID number (PST) or harmonized sales tax ID number (HST).

* International buyers: Sales tax WILL be applied to specific units, depending on the laws of the state the unit is located at. Please do not assume that all items to be exported will be exempt from state sales tax!

For more information on specific taxes and fees on Indiana purchases, see the FAQ titled Sales Tax and Transfer Fees Sales Tax and Transfer Fees - Indiana location.

For more information on specific taxes and fees on Texas purchases, see the FAQ titled Sales Tax and Transfer Fees Sales Tax and Transfer Fees - Texas location.

For more information on specific taxes and fees on Minnesota purchases, see the FAQ titled Sales Tax and Transfer Fees - Minnesota location.

For more information on specific taxes and fees on Arizona purchases, see the FAQ titled Sales Tax and Transfer Fees - Arizona location.

For more information on specific taxes and fees on Georgia purchases, see the FAQ titled Sales Tax and Transfer Fees - Georgia location.

CrankyApe.com Referral Program - Earn Cash for Referrals!
Help us welcome NEW members to the jungle and receive cash for your efforts.

Simply tell your friends to enter your CrankyApe screen name or your email address on the registration form when asked how they heard about us at the time of sign up.

  • After every 5 referrals, CrankyApe.com will issue you a check for $35! Thats cold, hard cash!
  • There are NO limits to the amount of people you can refer.
  • Every 6 months you have the chance to become "King of the Jungle" and receive a free gift from CrankyApe.com as the top referrer.


Login to your profile to view and track your referrals, redemptions and update your contact information.
CrankyApe.com Hidden Token Giveaway
CrankyApe.com is now giving away select merchandise at arbitrary times during each auction close day!

CrankyApe tokens will be hidden within randomly selected auction listings. These tokens may also be found in units already closed or on the Buy It Now if they weren't discoved by the end of the auction. If you find a token, click on it and be the first to submit your bidder information to win! Winners must be current registered bidders and are limited to 1 prize per month. Prizes may vary. Please allow 4-6 weeks for shipping of each prize.
Sales tax and transfer fees - Florida location
Sales tax on purchases from the CrankyApe.com - Florida location:
  • DMV titled units: For US residents, all units sold out of the Florida location will have the sales tax rate charged, based on the tax rate of the buyers residence, up to 6%. If the state you reside in has a state sales tax rate of higher than 6%, the state of Florida will only collect 6%, and the remaining tax will be paid to your state upon registering the unit.

  • Untitled/registered units: All units that are not titled by the DMV will be charged 7% for all buyers.

  • International buyers will be charged the state sales tax rate of 6% on titled units, and 7% on untitled/registered and miscellaneous units.

  • Florida residents will be charged the state + county sales tax rate on all items.

  • The states of Arkansas, Mississippi, and West Virginia DO NOT allow a credit for taxes paid in FL. Residents of these states are required to pay sales tax in Florida at the rate imposed by their home state, and pay tax to their home state when they purchase a vehicle in Florida.

  • Please see the Florida Department of Revenue or 800-352-3671 for more details.


Titling for Florida residents: Title work will only be processed by CrankyApe.com if the unit is located at our Florida warehouse. In order to process the title and/or registration, additional forms are required to be completed and sent back to CrankyApe.coms corporate office. Transfer fees and state sales tax will apply, as well as a documentation fee. Additional registration fees may apply, based on the state laws of the buyer residence.

All units picked up at the Florida location MUST show proof of insurance for all units before they can be released!

Sales tax and transfer fees - Texas location
  • DMV titled units: Units that are titled through the DMV will NOT be charged sales tax for out of state residents or foreign residents, providing Texas form 14-312 is completed and returned. This includes RVs, cars, trucks, and motorcycles.

  • Please note: Out of state residents are those purchasing from the Texas location, but not currently residing in Texas.
  • Off-road/Untitled/registered units: State Sales tax in other states WILL apply on off-road items based on the state the item is located at. This includes ATVs and snowmobiles, watercraft and any miscellaneous items that are not considered "on-road" by the department of motor vehicles.
  • All units purchased out of the Texas location will be subject to a county inventory fee of 0.002 X the total.

    Titling for Texas residents: Title work will only be processed by CrankyApe.com if the unit is located at our Texas warehouse. In order to process the title and/or registration, additional forms are required to be completed and sent back to CrankyApe.com's corporate office. Transfer fees and state sales tax will apply, as well as a documentation fee. Transfer fees to be applied may not be available at the time of auction close, but will be available within 24 hours of that time. Additional registration fees may apply, based on the state laws of the buyer residence.

Sales tax and transfer fees - Minnesota location
  • DMV titled units: Units that are titled through the DMV will NOT be charged sales tax for out of state residents or foreign residents. This includes RVs, cars, trucks, and motorcycles.
  • Please note: Out of state residents are those purchasing from the Minnesota location, but not currently residing in Minnesota.
  • Untitled/registered units: State Sales tax in other states WILL apply on items that do not have titles, based on the state the item is located at. This includes ATVs and snowmobiles (which have registration cards), watercraft and any miscellaneous items that do not have titles.
  • A $20 Transit Improvement vehicle excise tax will apply to sales of motor vehicles registered for road use. Please see the MN Department of Revenue for more details.

    Titling for Minnesota residents: Title work will only be processed by CrankyApe.com if the unit is located at our Minnesota warehouse. In order to process the title and/or registration, additional forms are required to be completed and sent back to CrankyApe.com's corporate office. Transfer fees and state sales tax will apply, as well as a documentation fee. Additional registration fees may apply, based on the state laws of the buyer residence.

Sales tax and transfer fees - Arizona location
  • DMV titled units: Units that are titled through the DMV will be charged sales tax based on their state of residence, and if their state has reciprocity with Arizona. Arizona's Nonresident State Tax Rate Schedule helps to determine each state's sales tax rate, as well as those states who do NOT have reciprocity with Arizona. This includes RVs, cars, trucks, and motorcycles sold to nonresidents of Arizona. In addition to this, Arizona county taxes will also apply (currently 0.25%).

    Please note: Out of state residents are those purchasing from the Arizona location, but not currently residing in Arizona.

    Out of state residents having a unit shipped out of state by a 3rd party transporter need to provide CrankyApe.com a copy of their bill of lading for sales tax purposes.

    Forms validating residency are required for units sold from Arizona prior to release of the unit.


  • Untitled/registered units: State Sales tax in other states WILL apply on items that do not have titles, based on the state the item is located at. This includes ATVs and snowmobiles (which have registration cards), watercraft and any miscellaneous items that do not have titles.

    Licensed dealers purchasing for the intent of resale will have to complete and submit an Arizona 5000 Certificate as well as a copy of their dealer license in order to be tax exempt.

    Foreign residents (non-dealers) must complete and return Arizona form 5012 in order to establish residency in a foreign country and have any applicable sales tax exemptions applied.

    Out of state residents (those not residing in Arizona) must complete and returnArizona form 5011 in order to establish residency in another state and have any applicable sales tax exemptions applied.

    Titling for Arizona residents: Title work will only be processed by CrankyApe.com if the unit is located at our Arizona warehouse. In order to process the title and/or registration, additional forms are required to be completed and sent back to CrankyApes corporate office. Transfer fees and State/county sales tax will apply, as well as a documentation fee. Additional registration fees may apply based on the state laws of the buyer residence .

Sales tax and transfer fees - Georgia location
DMV titled units: Units that are titled through the DMV will NOT be charged sales tax for out of state residents or foreign residents. This includes RVs, cars, trucks, and motorcycles.
  • Please note: Out of state residents are those purchasing from the Georgia location, but not currently residing in Georgia.
  • Untitled/registered units: State Sales tax in other states WILL apply on items that do not have titles, based on the state the item is located at. This includes ATVs and snowmobiles (which have registration cards), watercraft and any miscellaneous items that do not have titles.

    Georgia residents: Title work will only be processed by CrankyApe.com if the unit is located at our Georgia warehouse. In order to process the title and/or registration, additional forms are required to be completed and sent back to CrankyApe.coms corporate office. Transfer fees and state sales tax will apply, as well as a documentation fee. Additional registration fees may apply, based on the state laws of the buyer residence.